Supporting Chorley businesses for over 25 years
Impact is the leading choice for IT support services in Chorley. We understand that staying connected, secure, and operational around the clock is essential to your success. Our proactive IT support ensures your systems run smoothly, preventing issues before they impact your business. We take care of your technology so you can focus on what you do best. We are an extension of your team — always there when you need us, keeping your business moving forward with confidence.
Do these problems sounds familiar?
- Recurring IT issues with no explanation or resolution?
- Frustrated over inconsistent service?
- Unexpected downtime and system outages causing lost revenue, reduced productivity, and customer frustration?
- Phishing emails and cyber security incidents causing reputation damage and sleepless nights?
- Outdated or poorly maintained systems slowing down operations and frustrating staff?
- Our current IT provider no longer meets our needs, and we need an experienced IT services provider we can rely on?
- We know IT and AI can give us the competitive edge but we’re not getting the right advice from our current provider?
- Not making the most of your existing IT investment?
These are some of our Chorley based clients’ most common problems before moving to us. If these sounds familiar, you’ve come to the right place.
What makes Impact Computing the right choice?
At Impact, excellence speaks through professionalism, patience, helpfulness, and efficiency. We take pride in delivering swift, professional support that allows you to directly connect with our experts in around 10 seconds.
✔ Rapid Response
Speak to an engineer in around 10 seconds. Our service is prioritised based on speed without compromising on quality. No matter what IT challenges your business faces, our prompt response and resolution times are a key differentiator
✔ Unlimited Support
With our unlimited IT support, you get complete peace of mind knowing help is always just a call or click away — no surprise costs, no limits. Whether it’s a quick question or a complex technical issue, our team is ready to assist whenever you need us. This approach gives your business predictable costs, faster response times, and the confidence that expert help is always available to keep you running smoothly.
✔ 24/7 monitoring
Our 24/7 monitoring service keeps a constant eye on your systems, ensuring potential issues are identified and resolved before they impact your business. By continuously tracking performance, security, and network health, we can prevent downtime and keep your operations running seamlessly. This proactive approach means fewer disruptions and faster resolutions.
✔ Security and patching
Our security patching service ensures your systems are always up to date and protected against the latest threats. We proactively apply updates and critical fixes to keep your network, devices, and data secure. By staying ahead of vulnerabilities, we reduce your risk of cyberattacks and downtime
✔ Out-of-hours support
We understand that many businesses need help round the clock. If you need help outside of office hours – we’ve got you covered.
✔ Expert Engineers
Our engineers have decades of experience. We have specialists in Windows, Cyber Security, Networking, Cloud and Microsoft 365. Each member of our team brings years of experience and knowledge to deliver tailored solutions that meet your unique IT requirements
✔ Easy onboarding
Moving to us is easier than you think – Our efficient onboarding process makes moving your IT services to Impact Computing easy. We make the experience seamless, and we’ll handle everything for you.
✔ Regular performance reviews
It is important we understand your business goals and identify any pain points. We meet with you as often as you like to keep your business moving in the right direction. We often look years ahead to predict and avoid common growth challenges.
✔ Everything you need in one place
Got a problem or exciting new project? – We’ve seen it all before. You get the same Impact approach across all our services: Managed Wi-Fi, VOIP telephony, Cabling & Fibre, Internet Connectivity, Web hosting, Disaster recovery, Power BI and business automation – we can help with it all.
✔ Decades of Trust
We are proud of the trust and loyalty our clients have shown in our IT support services. Over the past two decades, Impact has built a reputation for reliability and excellence among businesses in the North West. It is a testament to our commitment to delivering superior IT support services so that our clients trust us to maintain their success.
IT Support FAQs
IT support refers to the range of services an IT company provides to businesses to ensure the smooth running of their information technology systems and infrastructure. Whenever a technical issue arises, it is important to quickly resolve it, so that business operations and productivity aren't disrupted.
On-site IT support involves technicians physically travelling to the business premises to diagnose and resolve technical issues. Remote IT support is the opposite, where IT technicians can utilise remote access tools to troubleshoot and resolve issues without the need to be physically on-site at a company.
As an IT provider, we can provide IT support that goes beyond the typical business working hours from 9 to 5. We can offer out-of-business-hours support if required.
Yes, we can help businesses move digital assets, such as data, applications, and IT resources, from an on-premises infrastructure to a cloud-based environment using a suite of Microsoft 365 tools. To find out how we can help you with our Cloud Services, Contact our expert team on 01772 684 282.
Check out our feedback from local businesses in Chorley
We are committed to keeping your business running, prioritising your safety, and helping you get the most out of your IT investment. Our team will promptly resolve any IT issues quickly and always ensure our clients are happy with our support service in Chorley!
Massive thanks to the guys at Impact Computing today for all there help in restoring our vital systems as quickly as possible and as always as helpful and reassuring as possible" It's great to work with a company who looks after their customers! Thanks for all your hard work.
Impact Computing are an excellent company to work with. They are an established business and offer excellent IT Support.
We were extremely pleased with Impact. Lightning-fast call responses to any issues. Their team has been utterly professional. We had a snag with our new system, but Impact handled it flawlessly. Exceptional service, thank you!
Make an enquiry today
Just drop us a line below.
Unit 6 The Crossroads
Freckleton Street
Kirkham, Preston
Lancashire
PR4 2SH
Monday-Friday; 9.00am - 5.00pm